Air Tindi LTD, 8T

(known as "Air Tindi")

Air Tindi (8T)

Index:

• General Information
• Embargoes
• Listing Procedures
• Check-In
• Baggage
• Rebooking
• Refunds
• Restrictions
• Code of Conduct
• Dress Code
• Infants
• Service Animals and Pets
• Unaccompanied Minors

General Information

Air Tindi is pleased to welcome standby travel guests from our partner carriers to fly with us. To learn more about Air Tindi operations and routes, please visit airtindi.com

Embargoes

There is currently an embargo on MyID Travel bookings on 8T (Air Tindi) due to the migration to a new system. We are still able to facilitate bookings as per our airline agreements manually during this time, please contact interline@airtindi.com for booking requests.

Listing Procedures

All non revenue listings must be made via myIDTravel. Only you, your eligible dependents and travel companions (if your airline's agreement includes them) available in myIDTravel may travel standby. If you have any difficulties in accessing myIDTravel, please contact your own airline’s travel office for assistance.

When searching for flights in myIDTravel, please select Air Tindi (8T) as the airline before searching for your desired flight.

"Once you have completed your purchase, you will receive a four character booking reference number. Please keep this record reference number with you when you travel. Air Tindi is ticketless, so you will not receive a ticket number."

If you encounter a listing error, please contact interline@airtindi.com. Please send a screenshot of the error to include in your email. Requests must include the traveler's name, travel date(s), route(s), and the specific error message.

Check-In

You will need to check in at our passenger terminal for boarding, 1 hour prior to departure at 107 Berry Street, Yellowknife NT. If flight loads permit, you may be cleared well in advance of departure time, but if loads are full you may be asked to wait until check-in has closed before you are cleared. Cutoff times for checking baggage are the same for nonrevenue guests as for revenue guests.

Baggage

"Non-revenue guests are entitled to a baggage allowance of 50lbs. Overweight, oversize, or excess baggage will be assessed the standard baggage fees, and will only be accepted on a payload available basis once all revenue guests’ baggage has been accommodated."

Non revenue baggage is accepted without liability in the event of loss or damage. Our airport staff will make every effort to locate your baggage in the event that it is lost. Once found, we will make the bag available for pickup as soon as possible.

Rebooking

A booking change request may be submitted to interline@airtindi.com at least 48 hours in advance for a manual change. If you wish to change your listing on shorter notice, you must request a refund through interline@airtindi.com and rebook the desired flight. 

Refunds

Please allow 5-7 business days for refund processing manually. Please contact interline@airtindi.com with full name, booking number, date of travel, and contact number if we require payment information to refund.

All non revenue refunds will be processed back to the original credit card.

Restrictions

Non revenue travelers may fly only on scheduled Air Tindi flights. Charter or other non-scheduled flights are not available.

Code of Conduct

Air Tindi hopes that you enjoy the experience, and we will make every effort to extend the same hospitality to you that we offer to our revenue guests. However, our revenue guests must always remain the top priority. Any conduct that detracts from the experience for our revenue guests is unacceptable and may result in denial of transportation.

The employee is ultimately responsible for the conduct of his or her eligible dependents and travel companions. Please ensure that any dependents traveling without you are aware of Air Tindi policies and procedures. Violations will be referred to the employing airline and Air Tindi reserves the right to prohibit future travel on our flights.

Dress Code

"Business Casual, jeans are acceptable."

Infants

Lap infants cannot be booked via myIDTravel. Please advise our airport staff during check in and be prepared to provide proof of age.

There is currently not a way to list an infant in seat. Upon request when there are sufficient seats available, our airport staff will do their best to provide an adjacent empty seat for an adult traveling with an infant; however, we will not request that a revenue guest relocate in order to accommodate this type of request.

Service Animals and Pets

"If you wish to travel with a pet or if you are traveling with a service animal, please advise interline@airtindi.com at the time of ticket booking. The pet must be in an airline approved transport crate for travel."

Unaccompanied Minors

"Children aged 0 days to 11 years must be accompanied by a ticketed passenger of 16 years or older for the entire trip." 

If you are interested in nonrevenue travel with Air Tindi but your employing airline does not yet have an agreement with Air Tindi, please contact your airline's Staff Travel Office to express your interest. Thanks, and we look forward to welcoming you onboard!