Breeze Aviation Group, MX
(known as "Breeze Airways")
Index:
General Information
Breeze Airways is pleased to welcome other airline staff and their eligible travelers. To learn more about Breeze and to see where we fly, please visit our website.
Listing Procedures
All nonrevenue listings should be made via myIDTravel. Only you and your eligible dependents and travel companions (if your airline's agreement includes them) available in myIDTravel may travel standby on Breeze. If you have any difficulties in accessing myIDTravel, please contact your own airline’s staff travel office for assistance. The Breeze contact center and airport staff are not available to assist with creating a new listing.
Breeze accepts payment for listings using Visa, Mastercard, Discover, or American Express in myIDTravel.
Full listing instructions are provided in myIDTravel > ID Agreements. If you encounter a listing error, please use the email address listed there to request assistance. We recommend taking screenshots of the error to include in your email. Requests must include the traveler's name, travel date(s), route(s), and the specific error message.
Once you have completed your listing purchase, you will receive a six character record locator (PNR). Please keep this record locator with you when you travel. Breeze is ticketless, so you will not receive a ticket number.
If you have a Breeze guest account, you may associate your listing to that account for easier access before and during travel. This will also associate your stored operational notification preferences to the listing. Note that your full name and date of birth on your listing must exactly match the details on your profile in order to associate it. This is completely optional, and you may travel without having a guest account, but you may not receive operational notifications and will be unable to access or purchase onboard wifi without an account.
Check-In
Web and mobile check-in are available for nonrevenue guests on domestic flights. Visit the Check In page on FlyBreeze.com or in the Breeze mobile app and retrieve your reservation using your last name and confirmation number (or from your upcoming flights if you have associated the trip to your profile). Standby guests will see a seat assignment of "TBD" or "0" on web/mobile boarding passes until they have been cleared. If flight loads permit, you may occasionally be cleared well in advance of departure time, but if loads are full you may be asked to wait until check-in has closed before you are cleared.
If you are booked on a connecting itinerary, the Breeze website and mobile app handle check-in for each segment individually, and you will only be able to check in for each segment within 24 hours of departure of that segment.
Web and mobile check-in are not yet available for nonrevenue guests on international flights. Please proceed to the ticket counter for check-in and document verification, which must be completed at least one hour prior to departure.
Cutoff times for checking baggage are the same for nonrevenue guests as for revenue guests.
Employee badges are only required if you are a pilot/dispatcher eligible for and intending to ride in the flight deck jumpseat. Please refrain from wearing your badge unless you are in uniform or are riding in the jumpseat.
Baggage
Contents of all baggage must meet Transportation Security Administration (TSA) guidelines and are subject to screening prior to carriage onboard the aircraft. Information on approved contents is available from the TSA HERE.
Cabin Baggage
Each nonrevenue guest may bring the following onboard the aircraft to be stowed in the cabin:
- One (1) personal item to be stowed under the seat such as a purse, briefcase, small backpack, laptop bag, or pet carrier (see pet policy below) not to exceed 17" x 13" x 8" (43 cm x 33 cm x 20 cm)
- One (1) carry on bag to be stowed in the overhead bin not to exceed 22" x 14" x 9" (56 cm x 36 cm x 23 cm) including wheels and handles
Cabin baggage may be checked at the gate in the event that overhead bin space is unavailable; this will not incur any additional fees or count toward the traveler's checked baggage allowance. Cabin baggage exceeding the dimensions above will be checked at the gate and will count toward the traveler's checked baggage allowance.
Lap infants do not receive their own cabin baggage allowance.
Checked/Hold Baggage
Each nonrevenue guest may bring the following to be checked in at the ticket counter and transported in the aircraft hold:
- Two (2) items not to exceed 62 linear inches (157 linear cm) and 50 lbs (23 kg) each
Overweight, oversize, or excess baggage will be assessed the standard baggage fees, and will only be accepted on a payload available basis once all revenue guests’ baggage has been accommodated.
For connecting itineraries, checked bags can only be checked through to your final destination if you are listed on a single PNR. If you list on two separate PNRs, any checked bags will need to be reclaimed and rechecked at any intermediate points. Please always confirm the final destination printed on the bag tag is correct.
In the event your checked baggage is lost or damaged, please advise our airport staff, and they will open a claim for you. We will make every effort to locate your lost baggage. Once found, we will make it available for pickup at any Breeze station as soon as practical, but we will not ship the bag. Compensation for delayed, damaged, and lost baggage will be according to the same rules as for revenue guests.
Rebooking
If you wish to change your listing to a different flight on the same route, you may relist yourself using myIDTravel at any time unless you have already checked your bags at the airport. Our airport staff can assist with rolling you to an earlier or later flight on the same route as your listing unless you were not checked in prior to the departure of your listed flight. Please ensure that our revenue guests receive first priority for agent assistance.
If you do not check in prior to the departure of your listed flight, your flight segment will be automatically deleted from your listing when the flight is closed. At that point our airport staff will be unable to move you to a new flight until you relist your existing PNR via myIDTravel or make a new listing.
Changes in routing will require you to create a new listing, even if you are already at the airport. You are welcome to list for more than one route prior to arrival if you are concerned about your ability to access myIDTravel while you are traveling, but there is no need to have listings for multiple flights on the same route or to check in for multiple routes.
Refunds
Full or partial refunds are processed when canceling a booking via myIDTravel, and can generally be processed automatically. If you are listed on a flight that gets canceled, please refund or relist in myIDTravel as soon as possible. If you encounter an error, please visit the ID Agreements page and use the email address listed there to request refund assistance. Refund requests must include the record locator, traveler name(s), travel date(s), and route(s).
All nonrevenue refunds will be processed back to the original credit card. The refund process typically takes just 3-5 business days, but it may occasionally take up to two weeks once initiated. Refunds must be processed within 12 months of initial purchase; refunds requested beyond 12 months will be denied.
While the need for manual refunds should be rare, Breeze is committed to processing them as quickly as possible. Manual refunds will be initiated within five business days of receipt, and you will receive email confirmation of the refund as soon as it has been initiated. From that point it will take the same amount of time as an automated refund. If there is any reason why your refund is expected to take longer, we will advise accordingly.
Credit card chargebacks/disputes are never an acceptable substitute for requesting a refund. If you have an issue with a refund, you must contact the Breeze staff travel department using the email provided in myIDTravel > ID Agreements or your own employing airline's staff travel department for assistance. Chargebacks will be reported to your employing carrier and may be subject to disciplinary action, and Breeze reserves the right to place any passenger, including other airline staff and their dependents, onto our internal no-fly list based on chargeback activity.
Direct (BreezeThru) Flights
Breeze offers a number of direct flights with an intermediate stop. When listed as a single segment, these flights price based on the nonstop mileage between the boarding and disembarkation points of the listed segment, ignoring the intermediate stop. As a result, there is no individual fare component for each leg of the segment. In the event a traveler is offloaded at an intermediate stop, no refund is offered as the single segment has been flown, and the traveler will need to purchase a new listing to continue travel from that point.
Alternatively, the traveler may break the flight into a connecting itinerary using the multi-city search in myIDTravel, but this will generally result in a higher total fare. In this case the traveler will be expected to deplane and be re-onloaded as a local standby from the intermediate city. In the event the traveler cannot be onloaded from this point, the applicable partial refund may be processed.
Upgrades & Downgrades
Breeze does not offer complimentary upgrades to standby guests. If your agreement includes leisure travel in the business class cabin (branded as Breeze Ascent), you must select Business as your desired cabin in order to list for it. At this time only the A220 fleet (aircraft type code 223) has this cabin installed. Attempting to list for business class on aircraft without this cabin available will return an error. For mixed aircraft itineraries, please use the multi-city function to specify different cabins per segment.
If you are viewing the standby list for your Breeze flight in myIDTravel, please note that all standby guests will show as being listed for “Main Cabin.” We are unable to show the distinct cabin eligibility on this screen due to system limitations, even if you are correctly listed for business class.
If you list for business class but are seated in economy, Breeze will refund the fare and tax difference between business and economy back to your original form of payment. You must request a downgrade refund using the contact information provided on the ID Agreements page in myIDTravel. Please wait until after you have completed travel on the entire itinerary before requesting a downgrade refund.
Restrictions & Embargoes
Nonrevenue travelers may fly only on scheduled Breeze flights. Charter, ferry, and other non-scheduled flights flights are not available.
You are not permitted to travel nonrevenue on any route and date for which you have ever held a confirmed seat on Breeze, regardless of how far in advance your confirmed reservation was canceled.
Breeze may occasionally place a nonrevenue travel embargo on a particular flight or route due to operational need for a specified period of time. These embargoes will be shown in the ID Agreements page of myIDTravel. Please do not contact the Guest Empowerment Team to request a listing on an embargoed flight.
Current Embargoes
12 August 2025 - Standby travel will be under network-wide embargo for travel on Tuesday, August 12, to facilitate a reservation system upgrade. The reservation system will be taken offline during the early evening on Monday, August 11, at which point it will not be possible to make or change any listings until the upgrade is complete. The embargo may be lifted during the day on 12 August once the upgraded system is back online and stable. Please plan to utilize other airline options for this day.
Code of Conduct
Breeze strives to be the World's Nicest Airline. We hope that you enjoy the experience, and we will make every effort to extend the same hospitality to you that we offer to our revenue guests. However, our revenue guests must always remain the top priority. Any conduct that detracts from the experience for our revenue guests, including on social media, is unacceptable and may result in denial of transportation.
Every effort should be made to blend in with our revenue guests. Please do not draw attention to yourself or discuss nonrevenue travel. When cleared, you may be asked about your seating preference if more than one seat is available. If you have a specific seating need due to a disability, please advise the agent of your need at check-in or when you arrive at the gate. Otherwise please sit in your assigned seat as it appears on your boarding pass. Never ask to change seats with a revenue guest onboard, and always comply quickly and courteously with any requests from our airport staff, flight attendants, and pilots, even if that means deplaning.
The following may not consume alcohol prior to flying:
- Any employee traveling as a jumpseater, occupying the physical jumpseat or not
- Any employee who is or will be on duty within 8 hours of flight arrival
- Any employee traveling in uniform
Jumpseat riders are subject to the same FAA alcohol consumption rules as crewmembers working the flight.
If you encounter a negative experience or believe that you have been treated unfairly during travel, we sincerely apologize. Please follow the instructions of our Team Members, and do not raise the issue at the airport or onboard the aircraft. Instead, complete your travel as you are able, make notes about the specific details of the situation, and contact your own airline’s pass bureau to escalate the complaint after travel.
The employee is ultimately responsible for the conduct of his or her eligible dependents and travel companions. Please ensure that any dependents traveling without you are aware of Breeze’s policies and procedures. Violations will be referred to the employing airline’s pass bureau, and Breeze reserves the right to prohibit future travel on our flights.
Dress Code
In general, please ensure that your clothing is clean, well maintained, and in good taste. Unless you are traveling in uniform, our guests should be unaware that you are an airline employee or eligible dependent traveling nonrevenue.
The following are not acceptable:
- Clothing bearing explicit or offensive language, images, or symbols
- Revealing tank tops or halter tops
- Any ripped or torn clothing (including jeans)
- Sweatpants, jogging pants, yoga pants, or any pants made of lycra-like material
- Excessively short shorts or skirts
- Excessively baggy clothing
- Beach or swim wear
- Visible undergarments
- Pajamas
Unless you are traveling in uniform or in the jumpseat, please remove or tuck in your employee badge.
Any nonrevenue guest not dressed according to these standards will be asked to change into compliant clothing or may be denied transportation. Our airport staff and pilots will have the final say on what constitutes inappropriate clothing as enumerated in this dress code.
Standby Priority
Onload priority for nonrevenue guests is always on a space-available basis and subject to any payload restrictions necessary for the safe operation of the aircraft.
Standby priority will be granted in the following order:
- S0: Breeze COBUS Space Available
- S1: Team Member Emergency Travel
- S2: Other Airline COBUS Space Available
- S3: Active Breeze Team Members and Nominees using a Vacation Pass
- S4: Active Breeze Team Members and Accompanied Nominees
- S5: Unaccompanied Nominees of Active Breeze Team Members
- S6: Retired Breeze Team Members and Nominees & Breeze Pilot Pathway Program Members
- S7: Breeze Buddy Pass Travelers
- S8: Other Airline Leisure (ZED)
- S9: Other Airline Commuting Crew/Jumpseater
Priority within each category will be based on the employee's date of hire, with the exception of commuting flight crew (S9) which are prioritized in order of check-in. Continuing thru standbys who boarded in an upline city will remain onboard through the intermediate city unless seats are required to accommodate confirmed guests; local standbys joining in the intermediate city will not displace thru standbys already onboard.
The standby list is visible on the Breeze website and mobile app under Flight Status, and it currently includes all listed standbys regardless of whether or not they have checked in. You may not be cleared until 5-10 min before departure based on guest no-shows, so please be ready to board as soon as your name is called and you are presented with a boarding pass. If you do not claim your boarding pass promptly when called, the next nonrevenue guest on the list will be accommodated instead.
If we are unable to accommodate you on your desired flight, our airport staff will be happy to roll you to the next available flight on the same route upon request. If you wish to travel on a different route, then you must cancel and re-list via myIDTravel.
Nonrevenue guests are not eligible for compensation in the event of delays, cancellations, or denied boarding. If you are offered compensation, you must refuse it.
Infants
Lap infants cannot be listed via myIDTravel. Please advise our airport staff during checkin and be prepared to provide proof of age.
There is currently not a way to list an infant in seat. Upon request when there are sufficient seats available, our airport staff will do their best to provide an adjacent empty seat for an adult traveling with a lap infant; however, we will not request that a revenue guest relocate in order to accommodate this type of request. We will also prioritize accommodating an additional standby guest over providing a seat to an infant who may be held in an adult's lap.
Service Animals and Pets
Breeze welcomes service animals and small pets traveling nonrevenue on the same terms as for revenue guests, with the exception of the pet fee being reduced to $25 as a courtesy to our industry partners. Breeze imposes a limit on the number of pets permitted to travel on a single flight, and pets traveling with revenue guests will be accommodated before nonrevenue pets.
If you wish to travel with a pet in the cabin, or if you are traveling with a service animal, please check in with an agent at the ticket counter prior to proceeding through security, or at the gate prior to boarding if you are self-connecting from another flight.
Breeze does not transport animals as baggage/cargo.
Unaccompanied Minors
Breeze does not permit the carriage of guests under age 13 without an accompanying adult. Adults who are dropping off young travelers (age 13-17) may request a gate pass at the ticket counter to accompany the traveler to the gate prior to departure.
Jumpseats & Commuter Travel
Pilots & Dispatchers
Breeze maintains commuter agreements for eligible pilots and dispatchers separately from leisure travel agreements. All commuting pilots and dispatchers, regardless of whether or not they are CASS-eligible or intend to occupy the flight deck jumpseat, MUST list for their desired flight using the Pilot Commuting Listing option in myIDTravel within 14 days of departure. Walk-up listings are NOT permitted, and you will be directed to list via myIDTravel if you arrive at the gate without a listing. If the flight is already closed for check-in, you will receive an error when attempting to list in myIDTravel; please inform a Breeze agent at the ticket counter or gate that you would like to make a commuter listing so that they can temporarily reopen the flight in order for you to do so. Note this may not be possible if the flight is already boarding, and Breeze will not incur delays in order to accommodate last-minute commuter listings.
Breeze will attempt to accommodate commuters in a cabin seat (at priority S9) as long as one is available. There is no distinction in priority between OAL pilots, dispatchers, and flight attendants for accommodation in a cabin seat.
The physical jumpseat may be assigned to a commuting pilot or dispatcher upon request and pending CASS verification. No one will be automatically considered for jumpseat assignment unless they are performing a function that requires them to occupy the jumpseat. Requests for the physical jumpseat are handled on a first-come, first-served basis at the gate within the following hierarchy:
- Required jumpseat occupants (e.g. check airmen, FAA inspectors, etc.)
- Breeze Airways pilots
- Breeze Airways dispatchers
- Other airline pilots
- Other airline dispatchers
- Air traffic controllers
Once you have been assigned the jumpseat, a CASS-approved pilot or dispatcher from a higher category may bump you from the jumpseat, but someone in the same or lower category may not. If a cabin seat becomes available close to departure time, you may be asked if you are willing to accept the cabin seat instead of the jumpseat in order to accommodate a lower category traveler in the jumpseat.
Flight deck jumpseats may only be occupied by CASS-approved pilots and dispatchers on domestic flights. Only Breeze or authorized government employees may occupy the flight deck jumpseat on international flights.
If your employing airline does not hold a commuter agreement with Breeze, then you must either purchase travel using a ZED agreement (if available) or at the commercial fare, and no refunds will be given under these circumstances. For more information please visit jumpseatinfo.org or contact your Flight Ops department.
Flight Attendants
Flight attendants working for participating airlines may be eligible to utilize a reciprocal cabin seat agreement. All commuting flight attendants MUST list for their desired flight using the Flight Attendant Commuting Listing option in myIDTravel within 14 days of departure. Walk-up listings are NOT permitted, and you will be directed to list via myIDTravel if you arrive at the gate without a listing. If the flight is already closed for check-in, you will receive an error when attempting to list in myIDTravel; please inform a Breeze agent at the ticket counter or gate that you would like to make a commuter listing so that they can temporarily reopen the flight in order for you to do so. Note this may not be possible if the flight is already boarding, and Breeze will not incur delays in order to accommodate last-minute commuter listings.
Breeze will attempt to accommodate commuters in a cabin seat (at priority S9) as long as one is available. There is no distinction in priority between OAL pilots, dispatchers, and flight attendants for accommodation in a cabin seat.
If your employing airline does not hold a commuter agreement with Breeze, then you must either purchase travel using a ZED agreement (if available) or at the commercial fare, and no refunds will be given under these circumstances. Please contact your Inflight department to request such an agreement if one is not already in place.
Cabin jumpseats may only be occupied by Breeze flight attendants on all flights.