helping airline employees along their ZED journey

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British Airways Plc, BA

(known as "British Airways")

British Airways welcomes interline colleagues travelling on our flights. Here are some tips to help to make your journey with us pleasant and enjoyable.

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All tickets must be closed to BA and we require that standby e-tickets are issued in M class. Our check-in system is not able to process tickets that have a class mismatch.

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Flight listing policy and procedures

Our agreements covers travel on flights operated by BA, BA CityFlyer ,BA Euroflyer and our BA Franchise Sun-Air, 

If ticket number begins with 125, your listing has already been created and any changes must be made via Myidtravel.

For all other tickets, listings must be made between 72-30 hours prior to flight departure via

We recommend you set up one-way bookings as easier to manage online

You will need your ticket number and the name of passenger/s as it appears on the passport

Our listing site will continue to reject users for valid reasons (incorrectly issued ticket, etc).  If this is the case please refer back to your own staff travel office.

If you are listing within 24 hours of departure or outside 72 hours you may experience difficulties at check-in since we will have been unable to make necessary adjustments.

If you need to change your travel plans, please cancel original listing and set up a new listing

If you merely need to check loads for existing listings, it is possible to still use the manage process.

Using the web-site

BA cannot accept coupons for different airport pairs.  The airport pair on your coupon must match the flight on which you wish to travel.

For bookings issued on your own tickets, Please be sure to complete the Flight Choices section on our listing site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across flights if you are travelling with other people on the same ticket type.

If you have any problems using the site, please check that your eticket has been correctly issued.  If you are sure your eticket is correct, and are still having problems, please advise your Staff Travel office.

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For tickets issued on BA 125 stock, please ensure you cancel your booking prior to travel otherwise you may have to wait up to 7 days before you can apply for a refund via Myidtravel by clicking on the ticket number.

We expect full refunds to be credited to your account within 7-10 days ( depending on your bank).

Partial refunds or any that need to be actioned offline will usually be credited to you account within 3 weeks of submitting the refund.


Visas and Passports and API

Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary.

Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of

USA: (Secure Flight data) 
Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created:
Gender, First name (as on passport), Last name (as on passport), Date of birth.   
This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours.

In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure.  You do not need to enter travel details or address in the USA, and if approved, the authorisation is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years.  If you do not have the authorisation, you will not be able to travel on BA to the USA.  The link to the web-site, which does show who is included in the Visa Waiver programme, is:

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The standby listing web-site at will not permit standby listings on embargoed flights. Alternatively, please check with your own staff travel office for information on any staff travel embargoes on BA flights.

The following information is correct as at the date shown at the top of this page:

During HAJJ, both duty and personal travel is embargoed to and from JED.


Flight NumberApplicable SectorDates (inclusive)Days of week
BA133LHRJEDdates TBA  All
BA132JEDLHRdates TBAAll 

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Flights excluded


The following routes are excluded from our agreement. The operating companies are shown.


15001999American Airlines Codeshare
20002029China Southern Airlines Codeshare
20462060Vueling Codeshare
20702149Aer Lingus Codeshare
21702189Bangkok Airways Codeshare
21902199Vueling Codeshare
22402249Air Baltic Codeshare
23002329Qatar Airways Codeshare
23502369Qatar Airways Codeshare
23702499American Airlines Codeshare
29402999Alaska Airlines Codeshare
30003199BA Mainline Freight Flts Prime
32003269BA Truck Services and Ground Operations 
33003319BA Mainline Freight Flts 
33203329Reserved for Codeshare/Franchise Reserved
33803429BA Mainline Freight Flts 
34303449Japan Airlines Codeshare
34503499BA Mainline Freight Flts 
35003569BA Truck Services and Ground Operations 
35703599BA Mainline Freight Flts 
36003999BA Truck Services and Ground Operations 
40004129Loganair Codeshare
41304149Cathay Pacific Codeshare
41504199Bangkok Airways Codeshare
42004299Iberia Airlines Codeshare
43004309LATAM Codeshare
43104449American Airlines Codeshare
44504479BA Cityflyer Prime
44804499Qatar Airways Codeshare
45004549BA Charter 
45504579Cathay Pacific Codeshare
45804599American Airlines Codeshare
46004649Japan Airlines Codeshare
46505799American Airlines Codeshare
58005819Qatar Airways Codeshare
58205899Vistara Codeshare
59005989Aer Lingus Codeshare
59905999Reserved for Codeshare/Franchise Reserved
60006099Finnair Codeshare
61006119Reserved for Codeshare/Franchise Reserved
61206165Aer Lingus Codeshare
61666199Qatar Airways Codeshare
62006319Airlink Codeshare
63206324Reserved for Codeshare
63256397Qatar Airways Codeshare
63986449Alaska Airlines Codeshare
64506499Reserved for Codeshare/Franchise Reserved
65006999American Airlines Codeshare
70007015Qatar Airways Codeshare
70317039BA Charter 
70407049Reserved for Codeshare/Franchise Reserved
70507299Iberia Airlines Codeshare
73507399Malaysia Airlines Codeshare
74007499Qantas Codeshare
75007629Alaska Airlines Codeshare
76307676LATAM Codeshare
76777699Reserved for Codeshare/Franchise Reserved
77007779Kenya Airways Codeshare
77807839Loganair Codeshare
78407869Royal Air Maroc Codeshare
78707949Malaysia Airlines Codeshare
79507999Bangkok Airways Codeshare
80008019Reserved for Codeshare/Franchise Reserved
80208039Fiji Airways Codeshare
80408199Vueling Codeshare
82008299Sun-Air Franchise
83008399BA Mainline Freight Flts 
84008419Reserved for Codeshare/Franchise Reserved
84208449Royal Air Maroc Codeshare
85008579BA Mainline Freight Flts 
85808649BA Charter 
86508678Reserved for Codeshare/Franchise Reserved
87708819S7 Airlines Codeshare
88208829Reserved for Codeshare/Franchise Reserved
88308849Vueling Codeshare
88508999Aer Lingus Codeshare
90009189BA Truck Services and Ground Operations 
91909199BA Internal 
92009299BA Truck Services and Ground Operations 
93009399BA Truck Services and Ground Operations 
94009499BA Truck Services and Ground Operations 
95009599BA Truck Services and Ground Operations 
96009749BA Truck Services and Ground Operations 
97839798BA Cityflyer 

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For details, please see:  

Checked baggage

Please note that once you have made a listing on BA (see Flight Listing section above), you can go to and check the baggage allowance for your specific flight.  It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket.

No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are travelling.  If you have an item which exceeds that weight, you must re-pack into separate bags.  If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges.

Duty travel checked baggage:

Your allowance will be in accordance with the type of ticket you are using.  JIDxxS1 will mean you are eligible to the business class allowance.  YIDxxS1 will mean you are eligible to the economy class allowance.

Cabin baggage

One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself).


One laptop bag OR one briefcase OR one handbag

Boarding policy

When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order.

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Check-in Personal or Duty Standby Travel

All airports with self-service check-in kiosks:

  • Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure.
  • The kiosk will tell you what to do next, so please read the screen carefully.
  • The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk.
  • If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the fast bag drop desk and then through to the departures lounge and the gate.
  • If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next.


Additional information about Heathrow Terminal 5:

  • You must present yourself at the ticket presentation point by 35 minutes before scheduled flight departure time.  This point is immediately before Security.

Check in: First port of call is the check-in kiosk 

If you are allocated a seat at the kiosk:

With bags to check - go to bag drop
Hand baggage only - go straight to Security

If no seat is allocated at check in:

Get bags tagged at any Bag Drop desk.

Once confirmed/accepted for travel, go to any bag drop desk to drop your tagged bags and have your boarding pass issued. Passengers with hand baggage only should also go to any bag drop desk for the boarding pass to be issued.

Passengers should then go straight to Security.

If you are not accepted for travel:

You must relist yourself online via


Additional information about Terminal 3:

Go to any eligible bag drop desk to check in and tag your bags  Note: there is no dedicated bag drop desk for staff passengers.


British Airways’ services at London Gatwick  are now located in the South Terminal (LGW) 

Check in using a kiosk.

If allocated a seat, go to the Bag Drop.

If you are not allocated a seat, go to desk 251, in Zone C.  

If you are accepted for the flight, desk 251 will issue you with your boarding card and accept your bags.

If you are not accepted, you will be automatically listed for the next flight to your destination, if it is on the same day.


All other airports:

If there is a desk signposted for standby travel, go to that desk.  If there is no signposted standby desk, go to the World Traveller or Euro Traveller desk.

Check-in Duty travel positive space:

Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JID..S1 - meaning business class, or YID..S1 - meaning economy.  At LHR T5, should you have an issue with acceptance, go to desk E18, in zone E. 

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Check-in times

To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time

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Through check-in

Through check-in is not available to standby (or "space available") passengers. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point.

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Dress code


BA has a dress code which is applied to rebate passengers. 

You must be appropriately dressed and well-groomed when using Staff and Duty travel benefits. 

Colleagues (and nominees including children) are expected to use their best judgement when deciding what to wear for their journey. Regardless of which cabin you are in, please think of our fare-paying customers and show sensitivity towards them.

Today's customers often have a more relaxed approach to their own dress, and it's fair that BA colleagues should feel relaxed too.  Jeans, t-shirts and casual shoes are acceptable in every cabin, provided that some basic rules are applied (see below).

If you are travelling longhaul/overnight and want to change into sleepwear, please show sensitivity with this too.

Unacceptable attire (in any cabin):

- Overly revealing or sheer clothing, including bare midriffs

 - Sportswear or Activewear

- Jeans with cut off/frayed hems or holes

- Beach clothing (including swim wear/beach footwear e.g. any type of flip-flops, or any 'V' style sandals which slide between the toes)

- Clothing with questionable/offensive wording or graphics

- Shorts of any description (except for children) 

Special service requests

Special meals

It is not possible to pre-book special meals for rebate passengers. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight.

Seat requests

  • Seat requests are not permitted on Staff Travel. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability.
  • Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements.
  • Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked.
  • Use of a safety seat for an infant is not permitted on board for rebate passengers.

Unaccompanied minors

  • Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.


No special service requirement is permitted when travelling on standby travel.


Useful extra information

Flight deck

UK law prohibits acceptance of any person in the flight deck of a BA aircraft other than a BA employee. Similar rules apply to our affiliate airlines.


BA strongly recommends all employees and their eligible nominees to have comprehensive travel insurance. We cannot offer any free-of-charge special arrangements if you sustain an injury or contract an illness during your stay away from home, or if you lose money or documents or personal possessions etc.

Aircraft configurations

  • BA has various aircraft configurations which apply on different routes.
  • All aircraft have an economy (or coach) cabin, which is called EuroTraveller within Europe, and World Traveller on longhaul routes.
  • Aircraft operating international flights also have a business class cabin, called Club Europe within Europe, and Club World on longhaul routes.
  • Aircraft operating international longhaul flights can have one of several different configurations, with the most common being a four-cabin configuration, with a First class cabin, and an extra cabin called World Traveller Plus, between World Traveller and Club World.

Duty free shopping

BA's selection of duty-free items offered for sale in-flight, under its Shopping the World brand name, can be viewed at - so you can browse potential purchases before you fly.  BA's High Life Shop promises top brands from around the world, great value, a one-year quality guarantee, and full return and refund service.

This includes Concorde memorabilia.