Staff Travelers are allowed 1 checked baggage and 1 carry on
(for both domestic and international flights). For all baggage
rules please verify Azul´s official website: https://www.voeazul.com.br/br/pt/home
Not allowed: slippers/flip flops, transparent tank tops and
blouses, skirts/shorts shorter than 4 inches above the knee,
company´s uniform, mini blouses, excessive cleavage, dirty clothes
and shoes, ripped jeans, sports team shirts, swimwear and any other
attire considered inappropriate;
Attire should be respectful to revenue custumers and
employees;
If any of the items listed above are worn while attempting to
board as an airline employee with a myID Travel ticket, the
offender may be denied boarding and reported at the discretion of
the authorities present.
Please be aware that you will
receive your seat if available only by the boarding time.
You can issue your standby ticket
with 90 days in advance, and rebook this same PNR also between this
90 days of issuance. All changes, cancellations and refund
requests must be made via myIDTravel.
Refund: Please be aware that Azul
is a ticketless company, so you won´t have a ticket number in order
to ask for the refund. Therefore, all you have to do
is retrieve the PNR through myIDTravel and cancel it, the
refund will be processed automatically by Azul. The refund process
may take until 10 business days. If you have any doubts please send
an e-mai to myidtravel@voeazul.com.br.
Tickets issued in a Business
cabin may have partial refund if flownin a lower cabin. Please
refer to myidtravel@voeazul.com.br for more info.
Azul´s host system does not
perform downgrade if the PNR was directly issued on Business Class
(even if it is Standby on ZED Fares). If by the gate you receive
the news that there isn´t any seats on Business Class, we highly
recommend you issue a new ticket on Economy Class.
Business Class: Azul does not
allow children in a Business Class. If you try to issue an Standby
flight in Business with a child the system will not allow to
proceed with the reservation, it will be necessary try again in
Economy.