Staff Travelers are allowed 2 checked bags and 1 carry on. For
all baggage rules please verify Azul´s official
website: https://www.voeazul.com.br/br/pt/home
Not allowed: slippers/flip flops, transparent tank tops and
blouses, skirts/shorts shorter than 4 inches above the knee,
company´s uniform, mini blouses, excessive cleavage, dirty clothes
and shoes, ripped jeans, sports team shirts, swimwear and any other
attire considered inappropriate;
Attire should be respectful to revenue custumers and
employees;
If any of the items listed above are worn while attempting to
board as an airline employee with a myID Travel ticket, the
offender may be denied boarding and reported at the discretion of
the authorities present.
Please be
aware that you will receive your seat if available only by the
boarding time.
You can issue
your standby ticket with 90 days in advance, and rebook this same
PNR also between this 90 days of issuance. All changes,
cancellations and refund requests must be made via myIDTravel.
Refund:
Please be aware that Azul is a ticketless company, so you won´t
have a ticket number in order to ask for the refund. Therefore, all
you have to do is retrieve the PNR through myIDTravel and
cancel it, the refund will be processed automatically by Azul. The
refund process may take until 10 business days. If you have any
doubts please send an e-mai to myidtravel@voeazul.com.br.
Tickets
issued in a Business cabin may have partial refund if flownin a
lower cabin. Please refer to myidtravel@voeazul.com.br for
more info.
Azul´s host
system does not perform downgrade if the PNR was directly issued on
Business Class (even if it is Standby on ZED Fares). If by the gate
you receive the news that there isn´t any seats on Business Class,
we highly recommend you issue a new ticket on Economy Class.
Business
Class: Azul does not allow children in a Business Class. If you try
to issue an Standby flight in Business with a child the system will
not allow to proceed with the reservation, it will be necessary try
again in Economy.