Hong Kong Express Airways Limited, UO
(known as "Hong Kong Express Airways Limited")
Index:
Passenger Name:
- Please enter name as it appears on the passport or travel document in English, make sure the information is identical to the document to be used for travelling. Name change fee applies for minor correct and subject to UO discretion.
Flight listing policy and procedures
- We recommend you arrive at the airport at least 2 hours before the flight departure, the check-in counter will be closed 1 hour before flight departure. Please note that our check in counters in Hong Kong Airport are located at Row H of Terminal 1.
Visas and Passports and API
- Passengers must have proper travel documents (including valid visas / entry permit if required) for all countries to or via which they travel.
Flights excluded
- Charter flights.
Baggage
- Starting 12 August 2025, Industry Discount passengers can check in one bag weighing up to 32kg and 1 piece of small bag + 1 piece of cabin baggage total within 7 kgs (both check-in and carry-on baggage must not exceed standard size requirement). For flights departing on or before 11 August 2025, the previous allowance of one checked bag up to 20kg will remain in effect. Travelers with baggage in excess of their entitlement will be charged upon check-in. Please read the general baggage guideline from HKexpress website.
Checked baggage
- Starting 12 August 2025, Industry Discount passengers can check in one bag weighing up to 32kg and 1 piece of small bag + 1 piece of cabin baggage total within 7 kgs (both check-in and carry-on baggage must not exceed standard size requirement). For flights departing on or before 11 August 2025, the previous allowance of one checked bag up to 20kg will remain in effect. Travelers with baggage in excess of their entitlement will be charged upon check-in. Please read the general baggage guideline from HKexpress website.
Cabin baggage
- Cabin Baggage Allowance for all ID passengers travelling with ID tickets is 1 piece small bag plus 1 piece cabin baggage total weight under 7kgs. Please visit HK Express website for the latest arrangement, www.hkexpress.com.
Boarding policy
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Check-in
- We recommend you arrive at the airport at least 2 hours before the flight departure, the check-in counter will be closed 1 hour before flight departure. Please note that our check in counters in Hong Kong Airport are located at Row H of Terminal 1.
All airports with self-service check-in kiosks:
- [...]
Check-in times
- [...]
Through check-in
- Not available.
Dress code
- [...]
General
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Special meals
- No outside food and beverage is allowed to be consumed on-board the aircraft. Our ground staff may stop you from bringing such items onboard. HK Express offers a wide selection of hot and cold meals, drinks and alcoholic beverages which are available for purchase from our onboard menu.
Unaccompanied minors
- ID passengers who are under the age of 16 must travel accompanied by an adult holding the same type of ticket.