Pegasus Hava Taşımacılığı A.Ş., PC
(known as "Pegasus Airlines")
Flight listing policy and procedures
- On Pegasus Airlines, listing is mandatory. If not listed, check-in and boarding will not be permitted even if seats are available.
- All tickets must be purchased via MyIDTravel.
Check-in
- For Standby Bookings: Online check-in is not applicable for standby and confirmed passengers, the passenger should visit the counter at the airport for check-in. First come first served policy is applied at the counter. You may visit visit www.flypgs.com to see flight details.
- Check-in times is explained in www.flypgs.com.
Through Check-in
- It is not applied for standby passengers.
Excluded Flights
- Pegasus Airlines Charter Flights and Codeshare Flights not operated by Pegasus Airlines are excluded.
- Pegasus marketing flights numbers between 7500 – 7999.
- Pegasus charter flights numbers between 6000-6999.
Baggage
- Piece concept is not applied.
- MyIDTravel passenger baggage allowance is 20 kg.
Cabin Baggage
- International and Cyprus flights: Passengers are allowed one cabin bag and one underseat bag.
- Domestic flights: Passengers are allowed one cabin bag with a maximum size of 55x40x20 cm.
- Underseat bag is a bag that fits under the seat with a maximum size of 40x30x15 cm and a weight limit of 3 kg.
- Cabin baggage is a bag that can be placed in the overhead lockers with a maximum size of 55x40x20 cm and a weight limit of 8 kg.
- Please review your confirmation email after the ticket is issued to double-check your baggage allowance.
- For more information for cabin baggage rules please visit www.flypgs.com.
Special Service Request
- Pre-special service request (meal, seat, extra-baggage, inflight entertainment) is not applied for standby passengers.
Visa and Passport
- Please remember that all passengers have valid passport and required visa for both the destination and intermediary point.
Refund Process
- Pegasus Airlines use automatic refund. All passengers (standby or confirmed) can refund ticket using MyIDTravel website’s manage booking ticketing pave by pressing cancel PNR button.
- In case any error is encountered during the refund process, the refund request will be automatically transferred to the manual refund queue, and the manual refund procedure will be initiated. Please note that it may take up to 4 weeks for the refund to be processed and reflected to the customer.