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Kenya Airways Limited, KQ

 

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Introduction

Below please find a summary of relevant information related to ID travel on Kenya Airways flights (KQ). The employee is responsible for ensuring that any of his/her eligible persons traveling under Staff Travel agreements are aware of all the requirements that apply to standby travel. Any reference to employee below shall be deemed to include eligible persons where applicable.  Employees are responsible for checking the below information before travel. 

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Flight listing policy and procedures

Staff of interline partners using paper or electronic tickets are to List all KQ flights  via http://www.myidtravel.com/myidlisting/

Any questions regarding the myIDlisting, for username and password, please contact 

myidtravel@lhsystems.com.

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Visas and Passports and API

Always ensure you have all the correct traveldocuments with you 

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Baggage

ID passengers benefit from the same baggage allowance as commercial passengers. Please check our website www.kenya-airways.com prior to departure

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Boarding Policy

KQ boards ID passengers (including KQ staff) according to a so called PSN-number (Priority Serial Number) - KQ staff with a ID ticket will board first, then staff of Skyteam members, and then all other airline staff.

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Check-in

See www.kenya-airways.com for information on time limits for check-in

  • Please be sure to be on time at the gate.

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Dress code

ID travelers are required to dress appropriately and take care of their appearance.
This requires neat casual (business) attire and excludes t-shirts, sweatshirts, shorts and extravagant clothing. Neat and tidy jeans are accepted.

Failure to observe this dress code may result in the refusal to accept the individual for travel.

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Special service requests

Not possible for airline staff traveling on standby.

Special meals

Not possible for airline staff traveling on standby.

Seat requests

Not possible for airline staff traveling on standby.

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Unaccompanied minors

Not applicable to interline staff. Unaccompanied dependents can only travel if they are over 16years old..

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Back-up tickets

KQ expect all interline employees to carry back up tickets issued by their employing carrier. KQ will not issue ZED tickets for interliners. KQ's myidtravel partner airlines can purchase via myIDTravel portals only.