Yemenia - Yemen Airways, IY
(known as "Yemenia - Yemen Airways")
Index:
General Inquiries
For any inquiry , kindly contact us via this e-mail [staff.travel@yemenia.com] and mobile & whatsapp [ 00967733297907 ] ref Basheer Alareqi - Intl. Relations and Affairs Manager.
Flight listing policy and procedures
ZED Airlines Listings for all airlines (myidtravel carrier using own internal link):
- Listing is mandatory for standby travel for E-tkts via: https://www.myidtravel.com/myidtravel/start?action=login-generic
- Listing confirmation will send direct to your email address
- For pax figures/loads do not contact our Call Centers or Airport ATO
ID00R2/B2/ID90R2 staff listings only!
Visas and Passports & API/ESTA
- The necessary travel documents such as passport,visa , [vaccination certificates or PCR test result if still required ] must be acquired and their validity must be checked by the traveller before starting the trip.Yemenia accepts no responsibilty for missing or invalid documents. Fines imposed to Yemenia,resulting from non-compliance with official requirements,will be fully passed on to the traveller.
Embargoes
- All Codeshare Flights Not Oprated By IY or charter flights starts with (IY3000-IY9999) are excluded for booking/listing.
Baggage
- All ID travelers have the same luggage entitlement as full-fare passengers on Yemenia
Economy: 1 Piece x23kg/50lb & Business: 2 Piece x32kg/70lb
- The carriage of baggage of ID travellers is also subject to the space availability and any weight restrictions which may apply to the flight.For excess baggage the regular full-fare passengers rules apply and it must be paid in full at the normal rates at the Check-in counter.
Checked baggage
- According to international standard; it is forbidden to carry items in favour of third parties.
Cabin baggage
- 1 Handluggage according to international standard or to the IY baggage policy which musn't wieght more than 7kgs and must be lifted into the overhead locker yourself.
Boarding policy
- IY staff will have a higher priority over other airline staff holding ZED tickets.
- MIBA Prio 40-minutes
- ZED Prio 60-minutes
Check-in & times
- According to the standard of the responsible airport
- When not mentioned at least 60 minutes before your scheduled flight departure.
- Using self service kiosks when listing already done.
Through Check-in
- Possible for firm ZED & MIBA booked passengers.
- In some cases not available to standby (or "space available") passengers.
- When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point.
Special Service
- It is not possible to pre-book special meals for any rebate passengers
- Weelchair for seriously handicapped person possbile for booking in the SSR elements
- Seat requests are not permitted when travel with ID Tickets.
- Children under 14 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.
- UMNR not allowed on st-by travel
- PETC Pet in Cabin - a softsided petpack must be provided by the pax. Size must not exceed total sum of 115cm/45in and maximum wight 08kgs/17lbs.Petpack must fit under the seat in front of pax. Only one petpack is permitted per pax. PETC is always subject to payment of excess baggage*even if the hand luggage is less than 8kgs. Pax have to observe any import & country restrictions and is responsible for all document requirements before travel. PETC can be booked at check-in counter. PETC are also subject to load.
- AVIH animals in hold - this service is not provided by IYfor foreign airlines when travel under ID.
Dress Code
- The beneficiaries must be appropriately dressed and groomed for the respective class of travel. They must meet the YEMENIA image and common standard of class. The station have the rights to refuse improperly dressed ID- Passengers. Travellers in worn-out/dirty or torn clothes/in beach attire or jogging outfit will not be accepted on board
Ticketing Info
- When travel with etkt on IY always hold the etkt copy ready at check-in.
last update 23.May.2023 by Basheer Al-areqi