Charlie Airlines LTD, CY
(known as "Cyprus Airways")
Index:
Flight listing policy and procedures
Flight listing is required for all space-available (“standby” or “subload”) travel. Passengers without a flight listing will be denied check-in. All standby tickets and listings for Economy should be made in RBD E.
- Flight listings must be made with Cyprus Airways by e-mail callcenter@cyprusairways.com at least 48 hours in advance of travel.
Please provide for listing the following information:
- itinerary (from / to)
- flight number (-s) or time of departure
- date (-s) of travel
- employing airline
- name and surname of the employee
- contact if other then e-mail address the request has been sent from
- ticket number
- passport data (passport number/date of issue/country of issue/nationality/birth date/gender/expiry date)
Visas and Passports and API
For international travel, each passenger must have a valid passport, and must have relevant visas for the destination. CY requires that this must be provided before check-in.
Flights excluded
Travel is valid on flights operated by Cyprus Airways.
Travel is not valid on CY marketed flights operated by other carriers (flights range CY 4000-CY 4999).
Check-in
For ID passengers without a confirmed reservation, the following conditions must be observed:
- the passenger may be accepted on the flight if there is a seat available after the passengers who have paid to travel and/or other passengers with the right to a seat reservation have been accepted for carriage;
- if making a transfer flight, the passenger and his/her baggage may be checked in before the first airport of transfer only.
An ID-passenger has to check-in for a flight at the check-in desk appointed to Economy class passengers. Self-service check-in kiosks and online check-in are not in use for staff travellers.
Check-in times
Check-in is closed 40 minutes before departure time indicated in the ticket.
Through check-in
Through check-in is not available to standby (or "space available") passengers. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point.
Boarding
ID passengers who have been accepted for boarding should arrive at the boarding gate at the time specified in boarding pass.
Baggage
ID passengers benefit from the same baggage allowance as commercial passengers.
Passengers are obliged to present all their baggage for weighing at check-in, with the exception of objects they might need when boarding (or disembarking from) the aircraft or on the flight (an outer garment, a lady's handbag, an umbrella, a walking stick, a reasonable amount of reading material for the flight, a bouquet of flowers, a briefcase (or attaché case), an infant’s carrying basket or pushchair, an invalid’s wheelchair (rigid or folding) and a suit in a suit carrier).
Checked baggage
Free baggage allowance is 23 kg for economy class passengers
The free baggage allowance does not extend to:
- passengers' items, whatever their designation and purpose, the sum of the three dimensions of which (or the sum total of the three dimensions of each article of which) exceeds 203 cm when they are packed;
- passengers' items, whatever their designation and purpose, at least one item of which weighs more than 32 kg;
- PETC and AVIH
Children (2 – 12 years) are entitled to the same extent as the adult.
Infants (children up to 2 years, not entitled to own seats) are entitled up to 10 kg baggage, and a baby stroller.
Cabin baggage
- 1 piece, each up to 10 kg weight, 55x40x20 cm - max size
Dress code
Recommendation
Business casual. Well groomed, neat, clean attire, conservative and in good taste.
Not permitted
Shorts, Sweatshirts, Bare shoulders tops, Sandals, Sports wear/footwear for women.
Special service requests
Special meals
It is not possible to pre-book special meals for ID space-available passengers.
Unaccompanied minors
Children under 16 years of age may not travel on a stand-by ticket unless accompanied by an adult.
Embargoes
No permanent embargoes apply for travel on Cyprus Airways.
Other
No special service requirement is permitted when traveling on standby travel.
Ticketing
Tickets must be issued by your employing carrier.
Cyprus Airways can reissue tickets for employees of other airlines, can make confirm reservation, or space-available reservation.
Employees of other airlines must contact CY by e-mail callcenter@cyprusairways.com.
In case an infant occupies a separate seat the ticket shall be issued at the child fare.
Voluntary change of route
Cyprus Airways will not provide voluntary rerouting tickets for employees of other airlines.
Handling Rules for disabled Passengers when travelling on ZED
https://www.cyprusairways.com/home/info/disabilities/index.dot