If your airline has a Staff Travel Interline Electronic
Ticket Agreement (STIET)with CX, you MUST
arrange listing by visiting this website
www.myidtravel.com/myidlisting/ and please show up at the
respective CX airport services counter no later than 60 minutes
before the scheduled flight departure.
You have purchased tickets via myIDTravel for CX, your listing
has been arranged online at the time of ticketing.
If you do not have your airlines's log-in to access
myIDTravel for CX, please contact your carrier's staff travel
coordinator.
If you are holding a Traditional Paper Ticket for CX, listing
is not required and please show up and register at the
respective airport services counter 120 minutes prior to scheduled
flight departure. Please be reminded that Traditional Paper Tickets
will remain in use where a specific bilateral arrangement exists
between CX/KA and the carrier(s) concerned.
If you are listed and your travel plan is changed, please
cancel any unwanted listing via myIDTravel for CX at the earliest
possible date in order to avoid wastage of meals and any additional
costs for the transporting airlines.
Passengers must possess valid tickets and proper travel
documents (including valid visas / entry permit if required) for
all countries to or via which they travel, unless an exemption to
that effect is granted by the country authorities.
Passport must be valid for at least 6 months, while travel visa
and/or entry permit must be valid for the period of stay or beyond
depending on the country concerned.
Failure to comply with the standard requirement may result in
problems with passenger processing and refusal for entry.
CX flights not operated by CX aircraft; Joint Venture flights;
Code Share flights; Chartered flights; and Domestic Sectors within
a Country (eg. KUL-PEN).
Flight range between CX1000-1999, 6000-7999 and 9000-9999.
ID passengers should be dressed in accordance with public
standards of good taste. This will normally mean attire suitable
for an office, or smart casual wear. It excludes jeans, T-shirts,
sweat-shirts, shorts, gym shoes, and similar extremes of casual
wear.
Dress standards are enforced at airports and our Airport
Services staff have the final say on what is or is not acceptable
dress and if the standard of dress is improper the ID passenger
will not be accepted for boarding.
Checked Baggage Allowance for all ID passengers travelling with
ID tickets shall be either 1 piece on services where the piece
system applies or 20KG on all other services.
Cabin Baggage
Please visit CX corporate website for the latest
arrangement. See Below:
If you are holding Staff Interline Electronic Ticket and listed
on any CX flight via www.myidtravel.com/myidlisting/,
please show up at CX airport services counter no later than 60
minutes before the scheduled flight departure.
If you are holding a Traditional Paper Ticket for
CX, listing is not required and please show up at airport
services counter 120 minutes prior to scheduled flight
departure
Through check-in
Not available
Boarding
ID passengers who have been accepted for boarding
should arrive at the boarding gate at least 20 minutes before
flight departure.
Special meals are not available to any standby passengers.
If you have specific dietary needs or preferences, you should
carry on board your own provisions.
Unaccompanied minors
ID passengers who are under the age of 16 must travel
accompanied by an adult holding the same type of ticket.
Upgrade policy
ID passengers are not allowed to request up-grading.