Chalair Aviation, CE
(known as "Chalair Aviation")
CHALAIR AVIATION, CE
Index :
- General Information
- Ticketing procedures
- Flight Listing
- Baggage policy
- Passeport, Visa
- Check-in
- Unaccompanied minors (UM)
- Dress Code
General Information :
Chalair is a French airline operating scheduled, charter and ACMI flights within France and abroad. These staff travel agreements will only be available on scheduled flights operated by CE.
Ticketing procedures :
- Booking
is only permitted 90 days before departure.
- All
changes, cancellation or refund must be proceeded through
myIDTravel.
- A request
for Refund purpose must be done within the ticket’s validity (90
days). After this validity, refund will be permitted only for
unused airport taxes.
- If you
encounter a problem and it is not possible to resolve it via
myIDTravel, please contact : helpdesk@chalair.fr
- Our call
center and Handlers at the airports cannot handle staff
tickets : please proceed through myIDTravel.
- Chalair
does not accept the use of tickets out-of-sequence : no refund
will be done in this case. It is recommended to purchase One way
ticket.
Flight Listing :
Listing is mandatory.
Baggage policy :
Staff ticket include :
- Hand
luggage : 1 piece permitted (55X35X25), 10 kg max.
- Checked
luggage : 1 piece of 23kg max
- No through
checking of baggage is allowed on connecting flight when travelling
with stand-by tickets.
- You may
purchase a maximum of 1 extra piece of luggage on www.chalair.fr or at the airport on
the day of departure.
- Exception : for flights operated with Beechcraft 1900 aircraft, hand baggage will be placed in the hold if it cannot be stored under the passenger seat. For checked baggage, the maximum weight authorized will be 15kg.
Passeport, Visa :
For international travel, each passenger must have a valid passport and relevant visas for the final destination : please check the latest entry regulation for your journey.
Chalair is not responsible for missing or invalid documents.
Check-in :
- At the
check-in desk at the airport : 1 hour before departure
(Check-in time limit 30mn for domestic flights / 40mn for European
flights)
- Present
e-ticket with ID and any documents required for your journey
(identity documents are compulsory for Children and Infant).
Unaccompanied minors (UM) :
Complying with ZED rules, CE does not accept unaccompanied minors for interline travel.
Dress Code :
People travelling under this agreement are requested to dress neatly, discreetly and to respect other passengers at all times.
Parents are responsible for their children's dress and behaviour.