Finnair operated routes between Helsinki (HEL) and Kajaani
(KAJ), Joensuu (JOE), Jyväskylä (JYV), Kokkola (KOK) and Kemi (KEM)
are embargoed for ID Leisure travel. These routes are operating
until 28th March 2026. These routes are not considered as regular
Finnair market driven businesses since the matter is about Public
Procurement and tender (PSO = Public Service Obligation), arranged
by the State of Finland related authority (Traficom). In line with
that, please note that these routes are Embargoed for ID Leisure
travel, both stand-by (R2) and confirmed (R1). They are still
available and bookable for Duty travel (S1) and Deadheading Crew
(C1).
Flight listing is mandatory on all Finnair flights.
Passengers travelling on staff tickets issued by Finnair
through myIDTravel application (ticket number starts with numbers
105) have their flight listed at the time of ticket
purcase.
Passengers travelling on staff tickets issued by their own
employing airline (ticket number does not start with numbers 105)
should make their listings in https://www.myidtravel.com/myidlisting/
. The User ID and password are based on the employing
airline of the passenger. The user id is e.g. YYstaff (YY=employing
airline code) and the password is a three digit code of the
employing airline (e.g. 105). If there are problems logging in to
myIDTravel , contacts should be made to the Staff Travel
Dept of the employing airline. Ticket numbers should
always be availabe when creating a listing.
If travelling on flights with one or more stopovers, the holder
of a reduced fare ticket may be requested to give his seat to a
paying passenger. Therefore, he should have the necessary valid
travel documents (passport, visa, vaccination) for every country
where a stop over is foreseen.
All fines imposed on the carrier following non-compliance to these
rules will be charged back to the non-compliant staff member.
Passengers are requested to move to the departure gate in the
boarding time shown in the boarding pass at the latest. If the
boarding pass shows a defined seat, the passenger can go
straight to the plane. In case there is no seat assigned yet,
the passenger should wait by the gate until the gate
officer invites him/her to the plane.
For security reasons the passenger must always travel on the
same flight as his/her baggage has been checked-in. To avoid flight
delays due baggage off-loading the passenger, including his/her
travel party, may not refuse to board the aircraft after seats have
been assigned to them. A refusal is accepted only in an emergency
situation.
Passengers travelling on staff tickets issued by Finnair
through myIDTravel application (ticket number starts with numbers
105) shall check in online at Finnair internet pages (www.finnair.com - International Site
- Check-in). The service is available 12 hours prior to the flight
until the minimum check-in time. You may also check-in at the
airport by using self-service check-in kiosks (if available). In
addition to online check-in, some destinations also
require the passenger to contact check-in desk for further
instructions before entering the departure hall (e.g.
BKK).
For passengers travelling on staff tickets issued by their own
employing airline (ticket number does not start with numbers 105)
the online check-in services are not available and check-in shall
be made at Economy class check-in desk.
Check-in times
The check-in must be completed within the recommended check-in
times which you may find at Finnair internet pages on each
destinations own page (www.finnair.com/en - Destinations
& Offers). A delayed check-in may cause a refusal of the
access for a flight.
Through check-in
Through check-in is not available for standby passengers. When
planning your trip, please ensure that you leave yourself enough
time at any intermediate point to land, clear any border
authorities processes, collect your baggage, clear any customs
formalities and check-in again.
All staff travellers must dress in good taste and a lack of
such attire may cause a refusal of the access for a flight.
The following attire will not be accepted on board: sportswear,
shorts, beachwear or tracksuits, windcheater, and similar extremes
of casual wear.
Special service requests
Meals and Special Meals
Please be aware that in exceptional circumstances (e.g. high
amount of last-minute bookings, catering issues, etc.) a full
in-flight meal might not be available for standby passengers, as
revenue passengers will have priority over standby ones in this
situation.
Special meals are not available to any standby passengers. If
you have specific dietary needs or preferences, you should
carry on board your own provisions.
Seat requests
Advance reservation of a specific seat is not allowed by staff
travellers.
Lounge access
Passengers travelling on staff tickets are not entitled to use
lounge services provided by Finnair, not even if holding confirmed
business class duty (or Deadhead crew) tickets. However,
passengers with Finnair Plus tier membership or oneworld Emerald or
Sapphire tier membership cards are allowed to use lounge services
in accordance with the card's conditions.
Infant safety seats
Infants safety seats are not provided to staff travellers.
Unaccompanied minors
Children under 16 years of age may not travel on a stand-by
ticket unless accompanied by an adult holding a similar discounted
ticket.
Upgrade policy
Upgrade may be provided to staff travellers only
in exceptional circumstances. Please don't ask AY staff
for an upgrade.
Due to weight restrictions on some long-haul flights the number
of id-passengers accepted onboard may be limited. This problem
occurs especially on A330 aircraft where we advise all
id-passengers to be prepared with backup tickets.
Insurance
Finnair strongly recommends all employees and their eligible
nominees to have comprehensive insurance. Finnair cannot offer any
free-of-charge special arrangements if you sustain an injury or
contract an illness during your stay away from home, or if you lose
money or documents or personal possessions etc.
Back-up tickets
Finnair expects you to purchase all tickets that you and your
eligible nominees are likely to require using your own
airline's staff travel service tools. Finnair will not issue
any rebate tickets to other airline employees.
In case of so-called triangle or tag flights (e.g.
IVL-KTT-HEL), please note that in certain circumstances
(last-minute bookings, technical reasons, etc.) you might be
offloaded in the mid-point. In this situation, please be prepared
to buy a back-up ticket (e.g. KTT-HEL) in order to resume your
journey. Unfortunately, in this situation there is no refund of the
original IVL-KTT-HEL ticket as it is technically flown, being a
through flight.
Privacy Policy
If you want to learn more about the processing of your personal
data concerning ID tickets, please contact privacy@finnair.com to request a
copy of the Privacy Policy.