Travelling staff/family should ensure that they hold a valid
passport and a relevant visa for their intended destination and/or
via points en-route, incase off-loading situation arises.
In the absence of a valid passport / visa, staff passengers may
be denied boarding.
Staff and their family members are required to wear "Smart
Casuals". Clothing should be neat, free of damage and
well maintained.
Acceptable attire as below
Smart Jeans / denim and Chinos that are neat, plain and
appropriately fitted. Polo T-shirts, collared or collarless plain
T-shirts, Collared Shirt, blouse, smart dress or skirt (knee-length
or longer), Sneakers, Boots, Smart casual ladies sandals (flat or
heeled), Full professional national dress including appropriate
sandals.
Please note that adherence to the prescribed dress code is
mandatory. Air India reserves the right to deny travel
under ZED to any passenger who is not appropriately attired.
It is not possible to pre-book special meals while travelling
on rebate/standby tickets.
Seat requests
Seat requests are not permitted on Staff Travel. However, if
the flight is wide open, the check-in staff may ask your option for
an Isle or Window seat, but this is subject to availability.
Even if you are assigned a specific seat at Check-in, this may
be changed to accommodate commercial requirements, if any.
Staff is expected to cooperate for same.
Tickets that are partially or completely unused can be
automatically processed via the myIDTravel system.
In the event you are not accepted in Business cabin when
traveling on a Subload/Firm Business ticket, you may request for a
refund, if applicable, of the difference between cabin booked and
cabin travelled. You must request a refund within 01 (one) month of
the last flown flight. Refunds requested later than 01 month cannot
be processed.
For Downgrade refunds you may send an email
to myidtravelrefunds@airindia.com with
your subject line as "Claiming Downgrade Refunds".
If you encounter any problems with full or partial refund
through myIDTravel, send us an email
at myidtravelrefunds@airindia.com along
with a screenshot of the issue you are experiencing.